My Account
Update Profile & Bank Info
To update your profile and bank info, click My Account on your Public Gold account after logging in.
Update 1
Personal Details
- To update your personal details, please click UPDATE PROFILE.
- Fill in all information that is still incomplete.
- All mandatory fields must be filled except those marked as OPTIONAL.
- For Occupation and Industry, if not applicable, choose “OTHERS”.
- For Company Name, if not working, enter “NOT APPLICABLE”.
- For members aged 18 and above, please upload a clear IC photo in the field CHOOSE FILE — the front of your IC in the first choose file and the back of your IC in the second choose file.
- For children under 18, please upload the front and back of your birth certificate.
- When done, click request TAC and TAC NUMBER will be sent via WhatsApp to your phone.
Update 2
Bank Info Details
- To update your bank information, please click UPDATE BANK INFO.
- Fill in all your bank details except BANK SWIFT CODE — simply leave this field empty.
- For bank account ID, enter your IC number.
- For bank attachment, enter your account statement. The statement must contain bank header (bank logo), account holder name and bank account number.
- Account statements are available through your online banking such as Maybank2u, CIMB Clicks and so on.
- For children under 18, enter the bank details of the registered mother, father or guardian. For gold sales, the proceeds will be credited to the registered guardian account.
- When done, confirm the update using the TAC sent via WhatsApp.
Profile and bank info updates must be completed before any gold claims, sales or pawning.